Shipping policy

Shipping Policy

At Repartee, we strive to ensure that your orders reach you as quickly as possible, while maintaining the highest quality standards. Below is an overview of our shipping process and policies.

Order Fulfillment
Processing Time: All our products are made-to-order, which means they are created after your order is placed. This process typically takes between **3-7 business days**.
Production and Quality Check: Each item is carefully produced and undergoes a quality check to ensure it meets our standards before shipping.

Shipping Times
Once your order has been fulfilled and passed quality inspection, it will be shipped directly to you. Shipping times may vary depending on your location:

United States: 3-4 business days

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as carrier delays or shipping processing.

As of this time, we only ship to the United States.

Shipping Rates
Shipping rates are calculated at checkout based on your location and the total weight of your order. Any applicable taxes or duties are the responsibility of the customer.

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your order's progress through the carrier's website.

Returns and Exchanges
Since our products are custom-made, we do not accept returns or exchanges unless the item arrives damaged or defective. If you experience any issues with your order, please contact us within 7 days of receiving your item, and we'll do our best to make it right.

Questions?
If you have any questions regarding your order, feel free to contact us at hello@repartee.com.